If you selected to receive your policy via email, please allow 24 hours for it to be sent by the insurance company and check any spam or junk mail folder for the email. If you selected to receive your policy via postal mail, please allow 7-10 business days to receive it from the insurance company. If you have not received your policy in the appropriate time, you can contact  your Customer Service Department of that insurance company which have taken the insurance plan. You can also contact the nearest branch office also.

You can contact your insurer and they can provide you policy number on the basis of application form number, but in case you do not have it provide them the cheque number, they should be able to locate policy by cheque no.

You if you have applied for travel insurance in last 12-18 hours you will have to wait for sometime as usually it take minimum 24 hours for a proposal form to be processed.